Privacy Policy

Tasmanian HiTec Painting Pty Ltd is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or engage our services.

What Information We Collect:

We may collect personal information including:

• Your name
• Phone number
• Email address
• Property or job site address
• Details about your enquiry or project
• Any other information you provide to us directly

We may also collect non-personal information such as:

• Browser type
• IP address
• Website usage data (via cookies or analytics tools)

How We Collect Information:

We collect information in a number of ways, including when you:

• Submit a contact or quote request form on our website
• Contact us via phone, email, or social media
• Engage our services or request a quote
• Interact with our website (including via cookies and analytics tools)

Why We Collect Your Information:

We collect and use your information to:

• Respond to enquiries and provide quotes
• Deliver our painting and related services
• Communicate with you about your project
• Improve our website and services
• Comply with legal and regulatory obligations

Disclosure of Information:

We may disclose your personal information to:

• Employees, contractors, or subcontractors involved in delivering services
• Suppliers or service providers (e.g. IT or payment providers)
• Professional advisers (e.g. accountants or legal advisors)
• Government or regulatory authorities where required by law

We do not sell or rent your personal information to third parties.

Cookies and Website Analytics:

Our website may use cookies and similar technologies to:

• Improve user experience
• Understand how visitors use our website
• Analyse traffic and performance

You can choose to disable cookies through your browser settings, although this may affect website functionality.

Storage and Security:

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Your information may be stored electronically or in hard copy. We implement appropriate security measures to safeguard your data.

Access and Correction:

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information

To do so, please contact us using the details below.

Retention of Information:

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes or enforce agreements

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Complaints:

If you have a concern or complaint about how we handle your personal information, please contact us. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).